Frequently Asked Questions (9)

How do I disable my pop-up blocker?

Modified on Tue, 28 Jan, 2020 at 5:44 PM
I’m having problems logging in

Modified on Mon, 27 Jan, 2020 at 4:58 PM
The course is not appearing on my account

Modified on Wed, 20 Dec, 2017 at 12:25 PM
I can't launch my course

Modified on Fri, 27 Mar, 2020 at 4:31 PM
The course has loaded but I cannot find a ‘next’ or ‘continue’ button

Modified on Tue, 28 Jan, 2020 at 5:48 PM
I'm having problems watching the videos within the course

Modified on Tue, 28 Jan, 2020 at 5:54 PM
I have completed the course but the status is showing as 'Not completed'

Modified on Tue, 28 Jan, 2020 at 6:06 PM
I'm getting a 'Duplicate address' error when trying to update an existing learner

Modified on Fri, 27 Mar, 2020 at 4:21 PM
Why do my users not upload to the system?

Modified on Mon, 27 Jan, 2020 at 4:57 PM